Can I buy more coins?
No. There is no store, no checkout, and no payment of any kind on this site. If your balance runs low, the reset control on the game restores it immediately and for nothing.
The gatehouse
Support, questions, and the occasional stuck reel.
Answers to the questions we are asked most, and a direct line to the people who made the machine.
Common questions
Can I cash out what I win?
No. Virtual coins have no monetary value and cannot be exchanged, transferred, sold, or redeemed for money, goods, or prizes. They exist only to keep score inside the game.
Why did my balance disappear?
Because it was never stored. The balance lives in the page itself, so reloading, closing the tab, or switching device starts you fresh. Nothing has been lost, because nothing was ever held.
Are the results really random?
Yes. Each tumbler is resolved independently by your browser’s random number generator at the moment you press the button, then checked against the published paytable. No result is scripted, pre-decided, or weighted by how you have been doing.
Do I need an account?
No. There is nothing to register, no email to hand over, and no login screen between you and the reels.
The reels will not move.
That is almost always a blocked script. Allow JavaScript for this domain, refresh, and try again; a hard refresh clears most of the rest. If it persists, tell us which browser and version you are using.
How old do I have to be?
Eighteen. The site is intended for adults only, and we ask that you do not use it if you are younger.
Will there be more games?
Not for now. The Keeper’s Keyring is the whole house, and we would rather refine one machine than half-build six.
Writing to us
Email is the only channel we run, and it is read by the same people who build the game: keeper@keysestate.com. We answer within two working days as a rule, occasionally a little longer around holidays.
It helps enormously if you include your browser and version, the device you were on, what you expected to happen, and what happened instead. Please leave out anything sensitive — we never need personal, financial, or identity details, and we will never ask for them.
Matters of policy rather than bugs are covered in our terms and privacy notice.